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Our Story

Centrica™ Care Navigators keeps you and your family at the center of our expert care. We focus on you as a whole person – not just your illness or disease – and surround you with a circle of care and compassion for your body, mind and spirit.

Our Story

Always Expanding Our Circle of Care

Originally founded as Hospice Care of Southwest Michigan, Centrica is a nonprofit organization that was created to serve the communities where we live. We’ve established a long legacy of innovating to provide a better, more comprehensive circle of care for you and your family. During our 40-plus years of caring for our community, we’ve continually expanded our programs and reach to serve more of our neighbors at different points in their care journey.

Centrica Logo

As part of our ongoing innovation and expansion, Centrica is now a member of NorthStar Care Community – a nationwide organization of mission-driven programs and services that improve access to seriously ill care for everyone, regardless of their age, diagnosis or financial circumstances. As a member of NorthStar Care Community, we’re able to better guide our patients and families through serious illness with the help, collective knowledge and best practices of a larger group of mission-aligned experts.

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Guiding You on the Path You Choose

With the region’s most comprehensive and experienced care team, Centrica will meet you wherever you are in your journey and help lead you to the right care at the right time. We collaborate with your physicians, healthcare system and insurance provider to coordinate the best care plan for you, typically delivered wherever you call home.

Through it all, we always will honor your preferences, goals and wishes – so you can live your life in a way you find the most fulfilling.

Guiding You on the Path You Choose
what to expect
Our Team

Cheryl Dickson

Michael Jones

Tom Jager

Daniel Liehr

Charles Ofstein

Molly Peterson

Jerry Potratz

Susan Springgate

Dean McVicar 

Patrick Miller, CEO

Learn about our executive leadership at NorthStar Care Community

Our Journey
Cedar Street
HospiceCare
Rose Arbor Opening
Grief 101
Oakland Center
Brand Evolution
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